Returns & Exchanges

At Pogo Cycles, we want you to be fully satisfied with your high-performance gear. If your purchase doesn't meet your expectations, you can return or exchange unused items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.

• 2.
  Pack Your Gear

  Securely pack the item in its original packaging, ensuring all manuals, accessories, and tags are included to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided shipping label to your package and drop it off at any authorized carrier location; please retain your tracking receipt.

• 4.
  Inspection and Refund

  Once our technicians verify the item's condition, we will process your refund or exchange within 5-7 business days to your original payment method.